Integrated ceiling is now the top decoration of the preferred building materials, integrated ceiling is a combination of metal square plate and electrical, installation is simple, flexible layout, convenient maintenance. And are carefully designed, professional installation to complete, and its line layout, ventilation, heating effect is also a strict design and testing. More important is the functional components of the integrated ceiling is absolutely independent, you can choose according to the needs of the kitchen and bathroom ceiling panel size, color tile, their preferences, and heating components, ventilation components, lighting components have multiple choices, free collocation.
However, the integrated ceiling you see is the glamorous side, the real use of the owners, if once the electrical damage or plate problems, how to solve the problems is the key! This is also a large number of integrated ceiling manufacturers and businesses to face the problem. Along with the quality of life is more and more high, the owners of the requirements are increasingly stringent, in such a high standard and high requirements, Pentium to everyone's experience is the deconstruction of the ceiling, to provide one-stop solutions at the same time, continue to meet and recommend more in line with the needs of the owners of products and services.
1, installation services
The installation service is directly related to the customers of the brand experience, for the integrated ceiling, sold just completed a primary process, decoration design brand just completed solutions to their customary owners to install the kitchen on top of the effect and self intention demand as final evaluation.
Chinese integrated ceiling industry dealers often takes the sales process while ignoring the whole process order service system, the key is still in the "point", but not up to the surface, which leads to many dealers do not do is not strong, the manufacturer of normative documents system has become a mere scrap of paper, the terminal because of higher input costs and not as.
2, after sales service
Word of mouth marketing is particularly important in the integrated ceiling industry. Word-of-mouth marketing that is customer service return service to complete, as the integrated ceiling products and value-added services, improve customer service return can not only achieve customer satisfaction, and can enhance the brand visibility and reputation, which in turn will continue to nurture the sales side, let merchants and manufacturers together!
Transaction is not in the completion of the transaction, but the beginning of brand service, manufacturers must have such a business awareness. Owners to buy the use of integrated ceiling? Are products and services satisfied? What kind of service is required to provide? The customer service service does not pay attention to, not as part of the dealer, not in place and other factors between manufacturers have a direct impact on the development of integrated ceiling brand, it is the same as the Pentium deconstruction of many current integrated ceiling, ceiling brand is aware of these problems, there is awareness of the implementation of the terminal control, strengthen the implementation. And there are some successful promotion service mode.
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